Total Customer Satisfaction Guarantee


Dytran Instruments, Inc. offers an industry-leading array of Customer Benefits programs to ensure that your buying experience with Dytran is second to none. Each Benefit program is briefly outlined below. Please view the full details of each benefit by clicking on the PDF document at the bottom of this page.

For concierge Customer Satisfaction service and immediate action, or to discuss any of our Customer Benefits programs in greater depth, please contact our Total Customer Satisfaction Manager, Jessica Change, at For routine recalibrations/repairs/service, please contact

  • Sensor SelectTM Total Customer Satisfaction Money Back Guarantee

    Dytran guarantees Total Customer Satisfaction on all Sensor SelectTM products ONLY (does not apply to the entire product line). If you are not satisfied with the performance of any Sensor SelectTM product for any reason during the first one year after delivery beginning from time of shipment from Dytran, you may: return the product to us and receive a 100% refund, or exchange the product for another model better suited to your measurement application.

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