Dytran Instruments, Inc. offers an industry-leading array of Customer Benefits programs to ensure that your buying experience with Dytran is second to none. Each Benefit program is briefly outlined below. Please view the full details of each benefit by clicking on the PDF document at the bottom of this page.
For concierge Customer Satisfaction service and immediate action, or to discuss any of our Customer Benefits programs in greater depth, please contact our Total Customer Satisfaction Manager, Jessica Change, at [email protected] For routine recalibrations/repairs/service, please contact [email protected].
Dytran 5-Year Standard Product, 2-Year Modified Product, 1- Year Cable and Accessories Warranty
Dytran warrants Standard Products (defined as products manufactured as Catalog Model numbers for regular inventory-keeping purposes) to be free of defects in materials and workmanship for a period of five years after shipment. Modified "M-Number" Products (defined as products designed, manufactured, and tested to customer-specific requirements) are warranted to be free of defects in materials and workmanship for a period of two years after shipment. Cables and Accessories are warranted to be free of defects in materials and workmanship for a period of one year after shipment.