Repair & Calibration
Calibration Services
Dytran Instruments offers a full range of calibration and repair services - on an on-off basis or contracted services - on all of our sensors as well as competitor’s sensors. It is critical to calibrate your sensors at a fixed interval to assure the sensor is providing accurate data. Damage or drifting of a sensor over time will cause a change in sensitivity resulting in inaccurate measurement data. To avoid costly mistakes Dytran recommends calibrating sensors on an annual basis.
All Dytran calibrations are A2LA accredited to the ISO 17025 standard, keeping your sensors up to date on calibrations allows compliance with your Quality Management Systems (QMS). These processes also extend to our routine calibration services.
- Dytran offers calibration and repair services on accelerometers, dynamic force sensors, pressure sensors, impulse hammers, and power units – including competitor sensors
- Dytran offers calibration and repair services on Charge amplifiers, vibration meters, signal conditioners, and data recorders - including certain competitor electronics (contact us for more information)
- Dytran’s calibration services are traceable to NIST under an approval system in compliance with ISO 17025, ISO 10012-1 and ANSI/NCSL Z540-1, and NIST. Unless otherwise specified, all calibrations are performed according to standard manufacturing procedures as provided with the sensor at the time of original purchase
- Dytran offers a trade-in discount for sensors that fail calibration and need replacement
- Expedited and blanket calibration services are available
Calibration Service Contracts
In addition to one time Calibration Services, Dytran offers Calibration Service Contracts, simplifying and optimizing the calibration process for vibration, force, and pressure sensors. Understanding the complexities and challenges involved in managing multiple sensors and their calibration or repair requirements, Dytran’s contracted service offer significant value and time savings to our customers through streamlined repair and calibration, ensuring efficient and accurate results.
5 additional benefits offered through the Dytran Calibration Service Contracts:
- Quicker turnaround times: Enjoy priority service with our expedited calibration service
- Multiyear Discounts: Realize discounts of up to 16% for contract durations from 1 to 5 years
- Fixed Price Guarantee: Eliminate any worries about increasing service costs during the duration of the contract
- Streamlined Order Processing: Improve efficiency and timesaving with a single Purchase Order, eliminating the need for repeat approvals and order management
- Broad Coverage: Our service covers both sensors from Dytran and other manufacturers, providing a one-stop-shop solution for all your calibration needs
Repair Services
In the uncommon event that a Dytran sensor is not performing within published specifications, the Dytran team will make every effort to evaluate the root cause and determine a resolution. Whether it’s a sensor, cable or other component creating an unforeseen challenge, Dytran has the necessary in-house tools for a detailed Failure Analysis and prompt resolution.
For Dytran sensors that are no longer within the warranty period, we will evaluate if the unit is repairable. If we deem the sensor unrepairable, we offer a sensor trade in program providing a discount on the purchase of a replacement unit. No work will be completed until the customer has been notified of any monetary charges related to the repair.
To Get Started
To inquire about or schedule the calibration of sensors, as well as the repair of your sensor or cables, both Dytran and non-Dytran, please contact our service team at [email protected]. Note, before sending any hardware to the factory, you will need to receive an RMA number from the service department.
For your convenience, Dytran also offers calibration service contracts. Please contact your regional representative or our service department.